20 Most Recent Dyson DC44 Animal Digital Slim Cordless Vacuum Cleaner Questions & Answers


Hi Mike, it's Jack at Dyson.

Our cordless vacuums including DC44 Animal now include a fixed battery which is not designed to be removable in everyday use. As DC44 offers a runtime of up to 20 minutes of high, constant suction, we've found Dyson owners don't usually need an additional battery to complete cleaning tasks.

The battery is removable if it ever needs to be replaced, but we would advise against attempting to swap the batteries in normal use as the machine isn't designed to be used in this way.

For further advice I'd encourage you to contact our Support team directly - you can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Dyson DC44... | Answered on Feb 17, 2018


Here is how i fixed my Dyson dc44 not charging, it turned out to be easy, but i went through checking everything else on the way to find a simple fault and fix

Dyson DC44... | Answered on Jan 12, 2018


If the power cells are operational and it will not start; then either the motor is dysfunctional or something is jammed in the intake module. A conduction test with instrumentation can indicate if the motor is the problem, the power cells are not fully charged, or you have a short circuit. Check Fuses.

Dyson DC44... | Answered on Apr 20, 2017


If you have a DC voltmeter and can see the contacts in the charger, you may be able to see it the charger has a output. But with the newer electronics for battery charging, the battery may need to be in the charger to get a reading. My guess is you do have a bad charger.

Dyson DC44... | Answered on Jul 28, 2015


Hi Philip, it's Jack at Dyson.

If you've recently replaced the battery and ensured it's fully charged, and you're still noticing a flashing indicator light, there may be a fault with the main body assembly.

We'd like to take some further details to confirm if this is the case. If a replacement part is required, we can also check whether this is covered under your vacuum's 2-year warranty.

You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Please have your machine to hand when you call so we can run you though some quick diagnostic checks.

Dyson DC44... | Answered on Mar 11, 2014


Hi Juliet,

I am sorry to hear you are having difficulty with your brush bar. We recommend taking an opportunity to remove your brush bar and ensure it is free from any debris that might obstruct it. It is also helpful to inspect your cleaner head for any damage. Next, we recommend removing your wand from the main body and attaching your cleaner head directly to the main body of your machine to determine if your brush bar spins.

If your brush bar spins when the cleaner head is attached to the main body your wand may need to be replaced. If it does not the issue may be with the cleaner head. We recommend calling our Helpline with your findings so we can provide assistance with next steps.

US - 1-866-693-9766 or UK - 0800 298 0298

Best wishes,

Jessica

Dyson DC44... | Answered on Dec 23, 2013


Hi Darren, it's Jack at Dyson.

I'm sorry to hear you're having difficulty recharging your DC44 Animal. It should charge from flat within 5.5 hours when connected to the charger assembly, or placed in the docking station, as shown in the video above.

The charge light will turn off once the battery is fully charged. If it seems to be shutting off prematurely, we would need to take you through some quick diagnostic checks when you have the machine to hand. This will help us confirm what may be needed to resolve the issue.

Please give the Dyson customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA), to speak directly with our team of experts.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Dyson DC44... | Answered on Nov 12, 2013

Tip

Dyson DC44 / DC45 - Getting started


<utube src="jflpFReu9ME"></utube><br>How to assemble and use your DC44 or DC45 Digital Slim Mk2 vacuum cleaner.

on Aug 19, 2013 | Dyson DC44 Animal Digital Slim...


As long as you don't run the battery completely flat, it won't hurt the battery.

Dyson Vacuums | Answered on Nov 08, 2018


Time for a replacement.

Dyson Vacuums | Answered on Nov 08, 2018

Not finding what you are looking for?
Dyson DC44 Animal Digital Slim Cordless Vacuum Cleaner Logo

16 questions posted

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Etronix

Level 1 Expert

41 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Dyson Vacuums

  • Dyson Vacuums

Most Popular Question

charger not working

  • Vacuums
Loading...