Rival 3755 5.5-Quart - Answered Questions & Fixed issues

I have replaced mine by going to Goodwill! $4

Rival 3755... | Answered on May 08, 2014 | 405 views

Hi - I have the insert (dark green with clear lid) in perfect condition but my crockpot itself is unfixable. If you need the crock let me know

Rival 3755... | Answered on Nov 11, 2013 | 949 views

I believe the design of the handle on the SCE502 is poor and will fail over time. The nut in ours fell out of the handle, and we were holding the black plastic handle while the glass lid was falling to the floor. Ours failed this weekend, and luckily, when the lid fell, it did not break. After looking over the lid and the black handle, I purchased a 1/4-28 screw and a 1/4-28 nut (original was corroded). I drilled a hole completely through the handle and now the black handle is securely attached to the glass lid with a stainless steel screw and nut..

Rival 3755... | Answered on Nov 12, 2012 | 803 views

Hi there, it is always difficult to find replacement parts for crock pots, since there are so many different designs. However, I have found them in places like GOODWILL, and SALVATION ARMY stores. Also, sometimes regular pot lids will work as well. I would also look on eBay and Etsy and other online auctions. I looked on sites for crock pot replacement lids and them seem to not have yours. But don't give up....You are right, why give up on a working appliance. Measure the dimensions of the liner and see if you can find a regular pot lid....it doesn't have to be made of glass. Happy hunting!

Rival 3755... | Answered on Aug 07, 2011 | 207 views

You should call Jardin, the parent company of Rival. Their customer service number is 01753 251 858.

Rival 3755... | Answered on Feb 17, 2011 | 139 views

Rival parts are sold through www.crock-pot.com. They don't show any parts available for this model, but there's a toll-free number listed you can call. They may be able to suggest an alternate part or make some other suggestions. Good luck, and thanks for using Fixya.

Rival 3755... | Answered on Dec 18, 2010 | 97 views

Hi. The heating element is located on the in side / sides of your **** pot base in a circular element. That is normal.

Rival 3755... | Answered on Jan 06, 2010 | 1,681 views

for what they get at a repair versus a replacement you better start looking, it will cost you more just to get an estimate than a new unit will cost

Rival 3755... | Answered on Oct 26, 2009 | 728 views

Do you still need the insert for crock pot? I have one. It does cost a lot to ship because it's so heavy, also depending on where you live. hotmomi@earthlink.net

Rival 3755... | Answered on Jun 02, 2009 | 294 views

feet maybe, I am sure there is more than one scre in the bottom, see if any are missing

Rival 3755... | Answered on May 15, 2009 | 643 views

The heating element of my 5.5 Qt Crock Pot (Model 3755) burned out yesterday, so I now have a LID For SALE. This particular model was one of the better ones I have used over the last 30 years and it's a shame to lose it in a puff of smoke. I had the unit for five or six years and got my money's worth out of it. (That's good, because the Rival company's customer service and repair departments ****). If you are interested, contact me at CactusGym@Cox.Net.

Rival 3755... | Answered on Apr 02, 2009 | 201 views

the crock holds heat even after being turned off...so your food was still cooking for the 30 min it was off!

Rival 3755... | Answered on Dec 09, 2008 | 182 views

rival should be able to sell you that ...try getting their number and call customer service

Rival 3755... | Answered on Dec 09, 2008 | 71 views

Visit the link below. This is your only reliable source to find out a parts dealer where you can replace parts and have service for your slow cooker.

Rival Contact for spare parts information:
Rival Home Page:

Direct Contact To Rival:
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

Jerry G.

Rival 3755... | Answered on Apr 02, 2009 | 891 views

I have had the same problem. Spoke to rival customer service and they no longer sell replacement lids for model number SCE502. I've read to take the screw from the knob to a hardware store and then find a knob which will fit it.
Someone else suggested that if the knob is mostly intact, ask hardware store for araldite glue

Rival 3755... | Answered on Jan 23, 2010 | 1,102 views

I found the site www.crock-pot.com has all the replacements for Rival. the 800# is 1-800-323-9519

Rival 3755... | Answered on Dec 20, 2007 | 240 views

This is about the only place I know of...


Rival 3755... | Answered on Aug 02, 2008 | 1,184 views

I wouldn't. Even if it does not break and dump hot food, you can't get the old food/bacteria out of the cracks (craze lines).

Rival Crock Pots... | Answered on Jul 02, 2019 | 45 views

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