20 Most Recent Pure Digital Flip Mino Digital Camera Questions & Answers


Figured it out! Hold power button down for 10 seconds and my Flip HD works!

Pure Digital... | Answered on Jul 15, 2019


Im guessing press the reset button the bottom, with a paperclip and hold it for 3-5 seconds and try it again, it night take a few trys but it has worked for me a few times... worth a shot ?

Pure Digital... | Answered on Nov 23, 2014


I think this time your battery went flat. Not sure you can replace the battery yourself, but only with enough power, the camera will act as a external memory, so you can see and download the pictures.

Pure Digital... | Answered on Feb 20, 2014


Let me guess? This is the first time you want to remove the batteries, because you can't charge them anymore. And last time you used the camera was months ago?
This looks not good at all. Great chance the batteries in the camera were exhausted and did leak. Or the batteries are exhausted and are swelling, without leaking but are pressing against the battery door. In both cases you have to try to open the battery door and remove the batteries. Sometimes it helps when you press against the door, release it and press again. Little tapping could help also, but be aware cameras are made with delicate electronics and lenses. I hope the batteries did not leak, but is the did, try to remove everything from the battery what is in the battery compartment. Then clean the compartment very well. Special the contact points. But don't use sharp tools or grinding paper, because the contacts will oxidise in a short time again. Just dry cloth, or if you have contact out, little oil and after you cleaned everything rub it dry with a kitchen paper and a dry cloth.
Success.
Buy good NiMH batteries, to replace the ones you remove.
Charge the batteries in an external charger and remove the batteries if you don't ue the camera.

Pure Digital... | Answered on Jan 10, 2014


It happened exactly the same to me. What I did is just plug the cam to my Mac while Flipshare was running and just waited till it woke up. Took around 10min. :)

Pure Digital... | Answered on Jul 05, 2013


It seems that the flip has a battery issue only holds up to two hours when new,then gets used a little and wears out prematureally,im looking at replacement of batterys ,for all flip issues ,seems unlikely to some it makes more sense to me because i own one this is a great product that u send back to manufacture and when they tell how much its gona cost u ,u tell them to keep it and where to put it.

Pure Digital... | Answered on Dec 25, 2011


Possibly. Important: Take no more video with the Flip until you've recovered the videos! This is to reduce the chance of you overwriting some of your "lost" wedding videos. There are many good freeware photo/video recovery software options that may help you recover your videos. This article reviews and outlines several of the better ones. Try for the ones that are listed in the article as being capable of recovering videos. If these don't work for you (but really they should if you just simply erased the videos), you might want to try some of the payware versions (with free preview features), or consider professional video recovery services.

Pure Digital... | Answered on Nov 13, 2011


judge is the mother of lawyer............

Pure Digital... | Answered on Oct 13, 2011


Do you use memory cards with your camera? If so, the videos should be saved on the memory card. Just remove the card and download it to your pc or view it in another camera.

If you do not use memory cards, then remove the battery from the camera, put it in a bag of dry rice. close the top of the bag and leave the camera in that bag for about a week to dry it out all the way. Once it has dried out, it should work fine. But do not try and turn it on and off ect while part is still wet or you may loose your videos stored on it and/or damage the camera.

Pure Digital... | Answered on Jul 12, 2011


plug in your flip. Click start, control panel, adminitstrative tools, computer management, storage, disk management. right click on flipvideo. Choose 'change drive letter and path' Pick a drive letter, any letter that is not currently being used on your comp (try U). Tada it should read your flip

Pure Digital... | Answered on Apr 20, 2011


When I try to email after about 2 min this message comes up...

Any help would me much appreciated

Debug Info: render video pin failed for C:\Documents and Settings\Owner\My Documents\My Videos\FlipShare Data\Videos\VID00086.mp4 with hr = -2147220968

Pure Digital... | Answered on Mar 08, 2011


Same thing happend to me when i baught it brand new, just follow wat i say step by step, look at the bottom of your flip and there is a tripod hole and in that hole is an even smaller hole, take a papper clip and unbend it to make it straight,(thats what she said) then stick it in the small hole until you hear a click like a little button cause there is one in there, just hold it down for 5-8 seconds and do it again for 5-8 seconds then plug it in to ur computer, let it charge and you will be video tapin stuff in no time :)

Pure Digital... | Answered on Jan 14, 2011


My flip mino hd USB also will not plug into my MacBook Pro.  I've tried it on 3 different machines and it will only fit into one port, and not at all easy into that port.  When I look at the USB connector on the device, there appears to be slight raised plastic ridged on the outside ends of the connector.   

Pure Digital... | Answered on Dec 27, 2010


Chances are that the battery doesn't have enough charge. I would suggest charging it overnight to see if that helps. Sometimes products off the shelf have been sitting awhile, and the battery is just not charged at all. Also, with rechargeable batteries, they have to be recycled, that is, recharged about 4 times before they charge up to their maximum potential. If charging the battery good doesn't help, I would just get my money back, if you can. Good luck hope this helps.

Pure Digital... | Answered on Dec 25, 2010


I had the same problem when it was brand new straight out of the box. Below is Pure Digital's (manufacturer of the Mino HD) response. This did solved my problem.

"Please ensure that you are gently touching the operational buttons on the camcorder rather than pressing them. Pressing too hard, or too rapidly in succession while waiting for a response, can desensitize the touch pad, requiring a reset of the camcorder.

If you find that the Mino has already frozen, we suggest resetting the camcorder.

To reset, simply take a pin and insert it into the reset hole within the camera’s tripod mount, wait five seconds before powering on, and then power on without touching any of the buttons on the back of the camcorder for an additional five seconds.

Please note that resetting the camcorder in this manner will not affect the videos resident on the camcorder; it will simply reset the screen and button sensitivity on the Mino.

Thank you,
Flip Video Support"

I hope this helps.

BTW my Mino HD has frozen twice now (I've had it for 2 hours total so far!) and the reset trick has fixed it both times. It seems to me the buttons are too sensitive or the computer program not the most stable. I hope this is the last of the problems!

Pure Digital... | Answered on Dec 18, 2010

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