BenQ CD and DVD Burners Technical Support

cd burning

Fri, 25 Jul 2008 07:43:10 GMT

hi am currently using a benq cdrw drive and until now have had no problems , however the last 10-20 discs i have burnt (audio discs in nero) no matter what speed i burn at the quality of the files is playing back at the most horendous sound quality ,...

Firmware update for Ben Q DW 1655

Fri, 25 Jul 2008 07:43:10 GMT

Could you please help me with a link to the update or update itself? PLEASE? eric(eclabuschagne@hotmail.com)

install dvd benq dw1620 in dell 2300 xp

Fri, 25 Jul 2008 07:43:10 GMT

installed dvd dr and it powers up but will not show up in computer drive ie no drive letter. The computer doesn't show any drive to open I have removed the 2nd cd drive and tryed to see if it would work in d drive but same thing it seems that the...

XP will not see Benq DVD DQ60, Lost drive in My Computers

Fri, 25 Jul 2008 07:43:10 GMT

I have installed a Benq DQ60 DVD drive in computer. Post boot see it and labels that and the other Atapi DVD drive. I start my computer on desktop and no drives. I have gone to device manager and the drives are there with ! on it. I have...

Burned DVD's

Fri, 25 Jul 2008 07:43:10 GMT

I am able to burn DVD's successfully, but when I play them on a DVD player (and I have tried multiple modles) my burned movies tend to have a strange "chirping" or "high pitched" noise when ever the aduio kicks in. I am using generic DVD+R discs, and...

firmware upgrade

Fri, 25 Jul 2008 07:43:10 GMT

hello every body after upgrading my cd-wr crw4012a original firmware 1.dg to new version 1.fg my cd-wr stoped working nither reading or writing any help please

Benq CDRW 5232X drive, running on Win XP.

Fri, 25 Jul 2008 07:43:10 GMT

I have a Benq CDRW 5232X drive, running on Win XP. Until the other day I could move files to the CDRW disc by dragging, etc. Now I am unable to drag or send any file to the disc, although Device Manager states that it is working properly. If...

Feb8 Window Updates make USB DVD writer no work well

Fri, 25 Jul 2008 07:43:10 GMT

After installing the Window Updates released on Feb8. The Benq EW162I DVD writer does not work well again. Now whenever I burn something with Nero Express about 95% of the time it would fail before it finishes. Also, window would keep...

DVD burners: Work with older computer? Or stick with CD-RW?

Fri, 25 Jul 2008 07:43:10 GMT

Hello, I was going to get a new CD burner, and I noticed that the DVD burners didn't cost a lot more, so I figured I'd get one of those instead. My computer, however, is old- a 600mhz Pentium III with 128 MB RAM and Windows 98SE. Also the...

Anyone out there using Lightscribe?

Fri, 25 Jul 2008 07:43:10 GMT

Hi folks I just picked up a BenQ DW1625 burner that is Lightscribe capable for burning labels directly onto the disk. I picked up the disks and the drive. After everything is installed I see nothing in the software package that I can use to...

BenQ DC DW1670 and Windows XP

Fri, 25 Jul 2008 07:43:10 GMT

Hi, I've bought an OEM Benq (Liteon) DC DW1670 for use in a Windows XP (SP2) system but the PC doesn't permit writing to the device. None of my DVD burning software recognises the device as a recordable drive. Device Manager shows it as a...

error

Fri, 25 Jul 2008 07:43:10 GMT

Hi there i am new to computers, need some help. When i insert a dvd i get the following error."Windows Media Player cannot play the DVD because a compatible DVD decoder is not installed on your computer". Tx for your assistance P

Power-Button bei BenQ EW162I

Fri, 25 Jul 2008 07:43:10 GMT

Hallo, diesmal ein nicht brenn-spezifisches Hardware-"Problem": Als ich gestern meinen neuen externen Brenner BenQ EW162I installiert habe, ist mir aufgefallen, dass der Ein- und Ausschaltknopf fehlt, auf einer mitgelieferten Skizze ist...

MM@ dose not recognize my DVD burner

Fri, 25 Jul 2008 07:43:10 GMT

I bought and installed a new BenQ DW1620 DVD re-writer with the most recent firmware, it works on both dvd's and cd's. WinXP Pro SP1 and Nero recognize this burner but not MM2. When i select "Write to CD" it complains "no cd burner is...

Benq DVD DW1610... reboots PC

Fri, 25 Jul 2008 07:43:10 GMT

hey everyone, Every time i Try to burn a dvd using ?benq DW1610.. it reboots my pc.. This problem started recently and was fine for about 6 months.. This problem started since i installed the drivers for Nvidia GeForce Fx5500 i think.. is...

BenQ 5224P Headache! Please help.

Fri, 25 Jul 2008 07:43:10 GMT

I have a 5224P, it worked fine at all speeds in my system, I transfered it over to my sisters PC recently and it has been nothing but trouble, it can't record reliably above 12x! sometimes 24x is OK in easy cd5 but in Nero anything above 12x...

CDRW is reading - but not writing

Fri, 25 Jul 2008 07:43:10 GMT

Hello, I replaced my CDROM by BenQ 5224P CDRW. CDRW can read CDs, but cannot write. When I try to format unformated CD (using Ahead software) I am getting a message: "supported media is not inserted". I replaced Cds and formatted it on...

Problems writing CD-RW's with BenQ 48x16x48 rewriter

Fri, 25 Jul 2008 07:43:10 GMT

Hello, Any suggestions for my problem would be helpful... I own a BenQ 48x16x48 rewriter. I use CD-RW's a lot, but seem to have problems with the drive. The first time that I burn a (highspeed) CD-RW there is no problem, but the...

Not Reading/writing not even detecting

Fri, 25 Jul 2008 07:43:10 GMT

When i kept Windows-XP to install OS. but it is displaying "Reboot and Select program Boot device or Insert Boot media in Selected Boot Device and press a key"

lightscribe not functionning anymore

Fri, 25 Jul 2008 07:43:10 GMT

Reinstall the LightScribe software that came with your DVD recorder and don't use Nero. -- Carey Frisch Microsoft MVP Windows XP - Shell/User Microsoft Newsgroups Get Windows XP Service Pack 2 with Advanced Security Technologies: ...

BenQ DVD RW Dual Layer burner (EW1621)tray not opening

Fri, 25 Jul 2008 07:43:10 GMT

Tray will not open when button is pushed, had same problem before & it seemed to resolve itself the next time i used it.We manually opened tray by bypassing lock mechanism & inserted cd which came up as drive f busy in windows & also no disc in...

dual or double layer burning

Fri, 25 Jul 2008 07:43:10 GMT

my benq dvd dw1610 won't burn files bigger than 4.7gigs for some stupid reason, but the funny thing is, it has dual layer/ double layer capabalities. is there something i can do besides buying a new burner? tnx for the help

Can't read/burn CD's

Fri, 25 Jul 2008 07:43:10 GMT

Hi, got a problem with my CD-RW [Benq 2410A]. When i put a cd into it, it starts spinning like crazy (max speed) for about 5 secs, then it's quiet (stops spinning) for about 5 secs, then it starts spinning again. I have another...

Nero

Fri, 25 Jul 2008 07:43:10 GMT

Hi: ? ? I have a BenQ 3210A cdrw drive and when I try to burn a CDRW disc with Nero my computer restarts every time. It seems to work OK on CDR's. I have tried different brands of CD's but with the same results. ?I have done it before...

Upgrading a 770X

Fri, 25 Jul 2008 07:43:10 GMT

Hi group. ?I just bought a 770X with 192M of RAM & a 8.1G HD. ?It has a built-in 56K faxmodem, floppy drive and a DVD-ROM 2x.24x. I'd like to connect it to cable internet and get a CD-RW to burn music, pics, etc. ?I'm also wonder if the...

will this work

Fri, 25 Jul 2008 07:43:10 GMT

My current mother board only has 2 connectors for audio outputs from either a CD or DVD burner. IF I install another CD or DVD burner and don't attach the audio cable will the CD I burn on that burner still contain sound when I move them to a player?

Help with CD-RW and DVD+/-RW conflict

Fri, 25 Jul 2008 07:43:10 GMT

Hello to all: I need some help.... I have a ECS K7S5A V. 3.1 Motherboard AMD ATHLON XP 2200+ CPU 512 Mb PC-2100 RAM 80 Gb. Hard Drive But the problem is that I have a BENQ 4816P CD-RW on Slave Jumper Setting on secondary...

Bitsettings on BenQ DW400A?

Fri, 25 Jul 2008 07:43:10 GMT

Is there any way to change the booktype to DVD-ROM on a BenQ DW400A DVD+RW drive? -- William McBrine

BenQ DVD Writer DW 1620 PRO

Fri, 25 Jul 2008 07:43:10 GMT

Using WIN XP HOME (Dell Version) Hi, I've been to hell and back trying to download the latest firmware updates. I goofed and downloaded an older version by mistake. I clicked FLASH instead of EXIT. Then when I restarted, I got an...

BenQ DQ60 DVD RW Dual Layer Burner drive won't open

Fri, 25 Jul 2008 07:43:10 GMT

i have to sometimes give it a tp (which barely works) or use the manual eject (the tool use to help change faceplate about size of a needle) after ejecting the disc so that the tray will open.