Hauppauge WinTV PVR2 (99016) Video Capture "usb2 com device" Questions

...device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ...

...DEVICE FOUND" TRIED TO UNINSTALL THE WHILE PROGRAM IN ORDER TO RE-INSTALL IT----BUT WHILE IT SEEMS TO UNINSTALL IT`S STILL THERE WHEN I LOOK IN MY "ADD AND REMOVE " WINDOW.. HELP ME PLEASE YOURS ...