EA - Electronic Arts Sims: Complete Collection for Windows "aunty" Questions

lost serial number my auntie gave me the sims2 for pc and she lost the manual with the serial number on it and i cant install it on my pc without it could u please send me a new one tell your auntie ...

the sims complete collections ive got the sims complete collection on pc, from an auntie. but she cant find the book that came with it and i do not know the code to download it just breath ok