EA - Electronic Arts The Sims Double Deluxe for Windows "cant continue save game" Questions

cant hear there voice and when the talking person stops talking it doesnt continue to the next peron that is sepost to talk and when is playing all i can hear from them is there sound when thay die or

save and leave the house/neighborhood/quit the game, then return to the house, it will freeze as soon as entered. All you can see in it is a black screen with the information bar with there wants. The