Sony Ericsson K610i Cellular Phone "impossibe" Questions

...as getting itno the service menu. Flip it open, hit "menu" and the code is all zero's uhhh its impossibe without going to verizon and having techinicians do it uhhh its impossibe without going

...pressin a button on its own, it is the internet acess button (top right on keypad) and it makes it impossibe to do anythin, is there a way of takin the front cover off to look at the keypad ...

...puk code it has provide from your operater which sim you use.please contract with them. it is total impossibe for anyone without any puk code documents the puk code is there to fully reset the phone. ...