Sony DVD-ROM DDU1615-ZB 16X IDE 512KB 100 85MS BEIGE WITH SONY LOGO BULK. LEAD DVD Drive "dell optiplex gx620 cd drive" Questions

...Dell Optiplex GX620. Recently when I attempted to open the drawer to play a CD it would not open. The motor to open it was running but did not bring the CD tray out. I had to use the "emergency" ...