HP Scanjet 5470c Flatbed Scanner "red tint entire" Questions

...tint My 5470c had been scanning fine a month ago. Recently attempted to scan a snapshot. The entire screen scan, including the faint shadow you can make out as the actual picture, is red! I did ...

entire image is tinted bright red. Black and white/grayscale still works fine. I'd be grateful for any assistance! That means, your scanner lens are not reflecting images properly so you need to clean