Packard Bell Easy One Silver 2101 Notebook "couldnt unscrew" Questions

couldnt find it. Please help....... Thanx Take out the floppy drive and it is sat on the top. the floppy drive is the craddle for it. if it is a easyone silver, the hard drive is under and attached to

couldnt do it , they only deal with DELL. I've looked up online computer sites for some info and have checked everything, including the taking the laptop apart to check the connections, they seem fine

unscrew the 2 screws that hold the keyboard pad and there it is.... the #!%&/£§£@@ second ram slot. 5th- touch any metal surface to remove all static from your hands 6th- replace the ram 7th- re-screw