Sony BDP-BX57 Blu-Ray Player "listen netflix" Questions

...watching my DirecTV receiver, which is connected through the same hdmi splitter. Right now, I'm listening to Slacker through the Blu Ray player with no problem. Ideas? test the connection see the ...

...NetFlix one, with the same result. What can I do? Please help! The laser is more than likely dirty. lens cleaner don't work well in fact they spread the dirt around . plug the unit in press eject DVD ...