Toshiba CF27H50 TV "39 direct work older" Questions

39;t find the model number for the TV but it looks old version . Where can I find it? Model number if not the one listed here will be on label on rear of set along with month and year the set was made

39;s not long enough to even go to the menu. I have change surge protectors, plugged directly to outlet, used the RCA remote and a universal remote and wiggled power cord. I really need help! There is