Simpl. Std. Grade St To Ref. Grade Lc Sm 9Micrometer Ref. Cable, 2Mm Riser, 2M "compute grades" Questions

My AVG Customer Ref No is 36-2596205. I have paid for and saved the AVG PC Tune-up program. I have tried to run and install it without success and now cannot get back into the program to try again. ...