Olympus m:robe MR-100 Digital Media Player "photo frame freeze" Questions

MP3 PLAYER NOT WORKING SCREEN FROZEN IN INITIALIZING I need help...it's a Christmas gift and i cant get my daughters hello kitty digital photo frame / mp3 player to un freeze.It wont turn off. frozen

...FRAME, MUSIC, PHOTO, PVRDATA, VIDEO) to the root directory of the PVR. 6. Click on the 'Safely Remove Hardware' icon on the right hand corner of your task bar by the clock and disconnect the PVR. 7. ...