I did a google search for your software you require it gave me this:
http://drivers.softpedia.com/get/FIRMWARE/Creative/Creative-Zen-Touch.shtml more...
Microsoft Windows Xp Home Edition Sp2... - Troubleshooting
THE SYSTEM RESTORE UTILITY,,, USE A DATE IN WHICH THE SYSTEM WORKED to do this in WINDOWS VISTA 1.) CLICK START THEN in the search box type restore 2.) choose restore computer in windows Xp 1.) click start / all programs / acessories / system tools / system restore more...
Microsoft Windows Xp Home Edition Sp2... - Troubleshooting