Mach Speed Eclipse 180SL 4GB MP4 ECLIPSE180SL4GB Motherboard "frozen screen playing" Questions

...frozen on the opening screen. How do I reset? Same happened to me. I called the support number in the manual 580-272-0035, and they gave me the reason and the fix. The reason is improperly ...

...frozen. After manually turn of computer and power on in 1 minute the machine start ok. The question: is from motherboard or from bios? it seems to be a hardware issue. to find out whether the bios or ...