Ultratab JAZZ-C725 Tablet PC - MediaTek Cortex 1.2 GHz Processor - 4 G "viable" Questions

The screen on my Kocaso M9200 stays black even though I have it connected to a viable charger. I NEED this to boot!! New at Christmas 2013. Daughter started having trouble getting her charger to show.

How can I access Recovery Options/Menu? I have tried every viable reset option I could think of: VOL+ and PWR...VOL- and PWR...HOME and PWR...HOME, VOL+ and PWR...HOME, VOL- and PWR...etc...any other ...