...work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the ...
post- are you refering to the 'bottom compartment' of the dispenser? If so the filter bit isn't relevant but still worth doing!) I suspect that it is the conditioner/softener tray which is
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