GE Telephone pr521w "cid stand phones" Questions

...stand-alone, but then the phone line goes dead. I have tried it thru the phone company but they said the phone itself has to have a display to show caller id- my phone has a display for date/time but ...

stand-by screen; Press the up arrow (which says CID short for Caller Identification), then menu. You should now be in the call list. Scroll through the list making sure to view all calls with the word

CID) is a service that is available from your local telephone company for a monthly fee. It can usually be purchased as a "stand alone" option, or as part of a package of other options that include it

stand and there hasn't been any power outages. Any suggestion? I have the same problem with my unit. Emerson customer service made some suggestions, including pulling the 9V battery, disconnecting the