Turn off demo mode Jeanine, Here is a copy of the manual for your microwave. Check page 11 for instructions on taking off demo mode. http://service.us.panasonic.com/OPERMANPDF/NNH735BF.PDF
...problem is with one of the several microswitches that are usually easy to access and don't require touching anything dangerous, and can cost only a few dollars to replace. This site can link you to ...
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