Bosch 23 in. SHU3302UC Built-in Dishwasher "sounds moaning" Questions

My Bosch made a moaning sound and never got water to wash dishes. I tried to cancel the cycle and it would not cancel. I am guessing I have a bad controller? Can you tell me how much that piece would ...

...sounds like a moaning noise but not every time we use it. the display on the top has the 2H displayed but this is not in the owners book? almost sounds like its trying to overcome something or is not ...