Bosch Exxcel WFO 2264 Front Load Washer "generator won 39 power" Questions

won't open F61 code door won't open Error E61 is generated when the door is locked but open. Switch the appliance off. After 5 minutes, use a thin screwdriver to push the lock to the right

...solenoid(s) are stuck and won't open. The humming sound you hear lets you know the rest of the machine is working because the sound is generated by power being applied to the valve by the

won't work. tried leaving for 20mins with it set for a wash cycle. All spin lights flashed as did the wash programme light. After 20 mins all lights went off. Any ideas? Before you investigate the