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Gray water status light indicates tank 2/3 full when it is empty

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Trash on sensors. You need to clean the tank.
Contact your local service center directly or online here:

Posted on Feb 06, 2018

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Add sensor cleaner fill tanks affected let sit over nite or add ice to tank move unit then drain

Posted on Nov 21, 2017

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Most newer RV's use electrical contacts rather than floats or other mechanical devices. Over time, electrical contacts get dirty and give erroneous readings. There are a number of products available that claim to clean storage tank electrodes, but one of the easiest ways to clean black water tanks is to dump a 10lb bag of ice down the toilet and drive your RV. The floating ice cubes will help dislodge any solid waste that may be clinging to the electrodes and allow them to function more accurately. It's a cheap and easy fix. It could possibly work in a gray water tank as well, however, it would be difficult to get the ice cubes down the drains. Never leave your gray and black drain valves open while in camp and hooked up to a sewer line. Allow the tanks to fill, then empty them, especially for black water.

Posted on Nov 28, 2014

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Level sender stuck

Posted on Nov 19, 2013

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Posted on Jan 02, 2017

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I have had 4 motor homes and never had very accurate tank indicators.
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Gray water status light indicates tank 2/3 full when it is empty


There are four sensors in the side of the tank. When they get blocked with scum they will give a false reading. Thetford makes a product called level gauge cleaner that you can pour into the gray water holding tank through the sink and tub/shower drains that will clean the sensors. There is also a product called Unique that is pretty good at cleaning. Try using one of these products, if that does not work then you may have to replace the sensors.

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