The Industrys Only On-Site Service Network: Only GBC has its own factory service program, supported by over 100 technicians, providing assistance all across the U.S. and Canada.Jam-Stopper?? Electronics: Solid one-piece cutters shred staples and paper clips without jamming. Bag-full sensor shuts off shredder before back-end jams occur. Auto stop on jam eliminates motor wear and tear. Larger Cabinet Capacities: Extra large cabinets let you shred longer. Greater Through-Put: Higher shred capacities and faster speeds take the time out of shredding. SmartShred Electronics: Four visual indicators keep you informed -- Power On, Bag-Full, Overload and Door Ajar. Full-Size, 16" Throat: Suitable for all types of shredding applications from standard paper up to EDP/computer size paper.