Warranty Length:One Year warranty. Coverage: Covers repair or replacement of the product. Provider: ZipZoomFly Contact: ZipZoomFly Customer Service at 510-739-1890, ext. 131 or e-mail: rma@ZipZoomFly.com Technical Support: ECS Technical Support at 1-510-226-7333 or email support@ecsusa.com . To go to the support center, please click here. Service Location: ZipZoomFly provides warranty service at a mail-in location. Service Time: Please allow 2-3 weeks for warranty service.