Hi, everytime i try to load my computer it turns on and says that i have to choose a setting ie safe mode etc when i pick one it seems it is trying to load but then just goes back off and back to the menu again ive tried all the load items including start windows normally, i have also tried the tech support but nothing seems to work. any ideas???

Sounds like a combination of 2 things.

1. Machine has contracted a virus.... On startup, the machine would never prompt you to buy anything unless it's infected with a virus or malware.
   
2. Corrupted bootlog....Any boot failure is usually due to a corrupted bootlog. This can be for a variety of reasons ie improper shutdown, bad battery, or what I think is the case here is a virus or malware.

If possible, boot directly into safe mode (tapping F5 key while booting). From there you can try different options ie Last known good configuration, run memory test, system restore. If you can't run your anti-virus package in safe mode, you may need to attempt a system restore, preferably to a point just prior to where you picked up the virus.

Please restart your computer and keep tapping F8 key, you should see a screen which while give you options to choose like normal mode, safe mode etc. In that screen please use your up and down arrow key to choose last known good configuration and hit enter.


This should take your computer back to the previous settings when your computer is working fine.

Note: if you have allready tried to go to safe and were able to go to safe mode then do not choose this method.

If you can go to safe mode use system restore (steps vary from windows version to version). Restore you computer's settings to a previous setting (Steps for XP - Start - Programs (or all programs) accessores - system tools and click on system restore and follow the onscreen instructions to restore your computer settings to a day or 2 previous to installig the new software.

Note: this system restore does not destroy your data (your pictures and files) but you will loose the new softwares installed between today and the day you choose.

This sounds like it can not mount your boot file from hard drive which needs to load windows. Sometimes this will happen if you leave a floppy, cd or some kinda usb flash drive in computer when rebooting and it does not happen always. I would try to boot in to safe mode as message is saying. To boot in to safe mode modet computers use F8 key. Turn off your pc and then as soon as you push power button start tapping key F8 located on top of keyboard. You can stop once you get screen that says Advanced startup menu. Choose option Safe mode and press enter. You will need to use arrows to make selection. Once you choose safe mode wait for the loading to be done and then choose ether your windows name or Administrator. Once in safe mode you will get error message just ignore it and press yes. When windwos comes up try to do a restore to previous date. Go to start-programs-accessories-system tools-system restore.in system restore choose restore to earlier time and on the calendar choose date that your computer was working fine. I usually go even week prior to when computer stopped working. Your data will be saved but if you have installed some programs you might have to reinstall them. Hope this helps.

Probably a bad driver or a bad file etc, try this.
Try start up in Safe Mode press F8. Choose Safe Mode, when at the choice window, to select either Safe Mode Desktop, OR System Restore, chooses system restore and choose a time before you had the "Problem" and follow instructions. This should get you back.

Hi

It seems you are stuck in a windows loading loop

Please do the following

1) Go into safe mode (swith the pc on and keep pressing F8 repeatedly until you have a menu presented to you, from the menu choose safe mode)

2) Once loaded click on Start>Programs>Accessories> System Tools> System restore

And restore your computer back to a point before the update was done



if it still loops when using safe mode through the method shown above then unfortunaltey you will have to reformat the PC

Please can i ask that you leave feedback and vote if this has been useful

Had a similar problem like this several times. Try choosing safe mode. Safe mode will load the required drivers. After safe mode finishes the loading process, restart your computer and choose to start windows normally. The problem you mention usually happens when the computer is turned off without using normal shut down procedures. Also happens when you have a sudden power outage.

You need to borrow a XP cd so that you can repair your installation

Boot the computer into safe mode. Run full-system anti-virus scans to ensure that the system is virus free and to remove any infections that may be present. Reboot system.

Instructions for booting into safe mode:
1) Start system
2) As system is starting, press F8 key
3) Boot menu will come up asking how you want to boot - choose Safe Mode and press ENTER
4) Your computer will start with limited services, no internet connection, etc. This will allow you to check the system and scan for viruses without interference from non-essential services.

Let us know how it turns out.

Hope this helps. Please take a moment to rate this solution. Thanks.

what i can help this...
you select safe mode and remove video driver and reboot your laptop...if it inside the windows normally,try to remove some unused toolbar in add and remove programs..and check also for virus scan..and reboot computer..

This looks like a monitor problem, as the refreshing rate is set to high. Please try boot your PC in safe mode and then change the refreshing rate for lower that the monitor currently has. To get to those setting you wll need right klick your mouse on emtpy space on the desktop -> choose the last tab-> press btutton "advanced". To start PC in safe mode power on / restart computer

1. As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard. Continue to do so until the Windows Advanced Options menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
2. Using the arrow keys on the keyboard, scroll to and select the Safe mode menu item, and then press Enter.

This not necceserly need to be F8 key, depend on Operatin System verion and the PC itself it also can be DEL or CTRL key.