I bought Dyson DC16 in 2008. Charged full but it only last for 1 minuet. Should I get a new charger? Is Dyson going to send me a new charger?

You will have to send it back to Dyson for service. There are parts available, but nothing related to the motor. My guess is the start capacitor on the motor. You can try giving the motor area a flat handed slap. It sometimes helps seat the carbon brushes.

https://vacuumdirect.com/collections/dyson-vacuum-parts/dyson-dc44-vacuum-parts

..

Hi, I have a Dyson DC56 with a lithium battery for about 18 months and I leave it plugged into it's charger when not in use. I do notice the Dyson charger seems to switch off automatically when charged. I don't have any problems so far. It you have a Genuine Dyson Lithium battery and the genuine Dyson charger it should not be a problem. That is because Lithium batteries have very precise requirements for their charging cycles and therefore the correctly designed charger required to make them work safely is a somewhat intelligent design and needs to be of good quality in having to meet those requirements. So use the original Dyson Charger. Also most high current Lithium Batteries will also have a protection circuit built in further increasing safety and reliability. Just don't use cheap cloned Chinese made Lithium chargers, because you will never know if they have been designed or even will operate correctly.
Now if you have old technology Ni Cad (Nickel Cadmium), LA (Lead acid) or NiMH batteries with basic cheap chargers they should not really be left connected to a charger full time.

Hi,

Thanks for getting in touch.

You will find a green light on the charger which will go out when the battery is fully charged.

I have attached a video which might help you with some of the different aspects of your DC44.

If you continue to have difficulty, please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

I hope this helps,

Allan

Hi Julia,

I'm sorry to hear about your experience so far, but I'm confident this is something we can resolve for you under your 2-year Dyson cordless warranty. We'd just need to talk you though a few quick diagnostic checks to confirm which part is at fault.

When you have your DC35 and the charger easily to hand, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Hi Zara, it's Jack at Dyson.

DC35 should charge from depleted within 3.5 hours. When your machine is taking in power, you'll see a green light on the charger assembly. When the machine is fully charged, the green light will shut off. Disconnect the machine from the charger cord before testing it, as your DC35 will never run when the charger cord is attached to the machine.

We're keen to help you check that both the charger assembly and the battery are working as they should be. If not, a replacement part should be covered under your 2-year Dyson parts and labour guarantee. We'd just need to talk you through some simple diagnostic checks when you have your machine to hand to pinpoint the cause of the issue.

You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you, and helping you resolve this issue.

Hi Jeff, it's Jack at Dyson.

The issue you're describing with your DC59 sounds very unusual, but I'm sure we can help. Like all Dyson cordless and handheld vacuums, DC59 is backed with our 2-year Dyson parts and labour guarantee.

When you have your machine fully charged and easily to hand, please give us a call so we can talk you through some simple diagnostic checks. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Hi Barbara, it's Jack at Dyson.

In order to confirm why your DC35 may not be running correctly when fully charged, we'd need to take you through some simple diagnostic checks when you have your machine easily to hand. If a replacement part is needed, we can also confirm if this is covered under your Dyson warranty.

When you have a moment, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) so we can provide further assistance.

Hi Phil, My charger went bang and doesn't work anymore so my answer is after you have charged your battery remove it and switch your charger of and never charge a full battery. Has to be said also I would never buy another dyson product again, total rubbish.

Hi Jeff, it's Jack at Dyson.

DC35 should charge completely within 3.5 hours, and when fully charged the light on the charger will go out. If the battery doesn't seem to be taking in any power, we'd appreciate the opportunity to take you through some quick diagnostic checks when you have your machine to hand. If a replacement part is needed, our experts will also be happy to confirm if this is covered under your machine's 2-year warranty.

You can reach the Dyson customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com