Question about Transport Schwinn Rechargeable Portable Scooter

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Schwinn s-400 scooter no motor activity.

I purchased a new Schwinn S-400 electric scooter for my kids 2 days ago. We read the instructions and plugged in the charger. The light stayed solid green instead of flashing red like the instructions state. I am an electrician by trade, so I grabbed my Fluke multi-meter and ran a few tests.
1: I am seeing 27vdc at the charger.
2: The batteries read 0.00vdc at first, 24 hrs. later they read 12vdc
3: 40 amp fuse is good
The trouble is the motor should turn with 12vdc at the batts., but I get no reaction to the throttle and there is no indicating lights on at the throttle handle. The lights activate only when charger is connected and on/off switch is "on". When I unplug the charger and switch to "on", the lights, motor get no reaction.
Please help. I do have a 90 day factory and a 1 year Pep Boys warrenty, however I would like to hear from the "real world" first.

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  • 5 more comments 
  • Anonymous Aug 04, 2008

    HAVE SAME PROBLEM

  • turtlemom55 Sep 01, 2008

    have the same problem with second scooter from store--green light on charger from beginning, no charge to battery that will get it going.

  • bumpinaltima Sep 02, 2008

    Have issue. No lights on throttle, read 24 volts on battery, 27 v on charger. No motor activity. I beeped out all wires, brake wire is working also. I'm thinking it's the controller? I found on for 37 dollars, I do not want to buy it unless I know that is the problem. Anyone else have this issue? Thanks

  • bosswoman Sep 28, 2008

    I just bought my daughter one today, brought it home, hooked it up and got absolutely nothing... I'll probably take it back to the store in the morning.

  • Anonymous Nov 08, 2008

    I have the exact same problem as well. I bought this from WalMart, and the f-ing scooter doesn't work for anything. What a piece!

  • drloera Nov 29, 2008

    how do i get the throttle controler off the handle bar

  • 0kyle0 May 02, 2009

    have problem.
    my throttle broke and i messed with ir and it worked a little and now i got a new throttle think that was the problem then i still got the same red flashing light on the empty signal even with the new throttle.
    it might be the controller, i could of bruned it out.
    ple help anything will be great help ty!!! xD

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  • 1 Answer

I had same issue, bought a new controller. 40 bucks from the manufacturer. Works great.

Posted on Nov 03, 2008

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  • 2 Answers

Have you checked the wiring at the throttle for opens or shrts?

Posted on Jul 24, 2008

I dont no , have same problem

Posted on Nov 02, 2008

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