You could ring Volkswagen service but using 1lt per 500 km is extremely excessive!
If your Van is old, you could be having problem with your engine cylinders oil rings being worn or broken (obvious Black smoke and oily exhaust pipe).
Check the followings as your Van could be losing oil from:
- Oil refill cap, dipstick cap
- Head oil seals
- Engine oil sump gasket or emptying plug at the bottom
- Engine gaskets
- Oil engine rubber seals
Look for oil leaks/stains under your van: this would be a good indication of seals leak.
Take your care to a motor mechanic before it gets worst!
Hope the information is of some assistance.
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