Question about Honda CB 100 Motorcycles

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Respected sir, My name Hiten Patel and My mom Mrs. D.V. Patel has gifted me a HONDA CB TWISTER which was bought from NAVSARJAN MOTORS BHARUCH,GUJARAT on 27th July 2010 The bike was good, until I found out this defect. In this Bike I found that there oil leakage from the engine.Another thing that I would like to tell that the problem which I am facing is to get the genuine spare parts of my bike.For 20 days ago I wanted one whole HEAD LIGHT UNIT FOR MY BIKE.Which was scratched by me during riding.There is no proper date or time given by the showroom authorities that when should i will get it.I had booked it but i didn't get any reply from them. But what followed was even more surprising.First I went to Navsarjan motors saying I have this problem, the guy had a look at me and say that w cant say how much time it can take it may take three to five months.Its company's responsibility that when they are launching a new bike they should provide spare parts too And the answers given by the showroom authorities is just unacceptable when you are spending around Rs.45000 from your pocket to buy a good value for money bike. For all along I was quite, but now I feel things are going above a tolerable level. Consumer?s right should be protected, and it is not only the responsibility of a Company but also (Dealers, Sub dealers) every single person associated with it. I don?t know whom I should report this to, so I send this mail to every single mail ID of persons whom I think can really help me. If you have any suggestion for me do reply back to

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Carry a picket sign outside the front door of NAVSARJAN MOTORS every Saturday. The picket sign should read somthing like " ASK ME ABOUT PARTS AVAILABILITY ." NAVSARJAN MOTORS will not like the picketing and will work harder to get you the part.

Posted on Aug 31, 2010

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