The drain could be perfectly fine, and the on;y way to confirm it, is to remove the back cover IN the freezer to see the drain hole at the bottom of the coils.
My bet is - - the hole is fine!
We are currently confirming that the ice maker is leaking, and the water is freezing on the floor of the freezer!
The defrost cycle is melting ice that will not go down the drain tube in the rear of the freezer. This can be a clogged tube due to debris, organic growths or ice blocking flow. What doesn't end up dripping into the fridge ends up freezing in the freezer compartment. Make sure the fridge is level or tilted back slightly.
Unplug the fridge from power. Remove the contents of the freezer and remove the ice maker, back wall plate and floor plate in the freezer section. Remove ice build up on the floor and tray in the freezer by thawing and soaking up water. Flush hot water (use a turkey baster to get at it) at the opening of the drain hose that is connected to the tray to thaw any ice.. once flowing to the evapraor tray under the fridge, mix up 1/2 oz of bleach and 4 oz of water and pour down the tube to kill any bacteria.
Reassemble and restock the freezer. Monitor the temperature of the fresh food (34 deg) and freezer (0 deg) compartments. If you notice the temperatures start to climb, there may be a problem with the defrost timer, terminator, etc. and may require a pro's help.
Good luck!
SOURCE: WATER DRIPS DOWN FROM INSIDE TOP REFRIGERATOR BELOW FREEZER
Not an original solution - but a good one. Remove panels at the back of the freezer compartment to expose the heater unit or heater wire that defrosts the freezer coils and wrap a solid copper wire gently around the heater/ heater wire and place the loose end in the drain. This will conduct heat to the freezer drain and help keep it open. I did see a manufactured part in one of the appliance parts websites but it did not match my unit.
SOURCE: I have a Gladiator Whirlpool
This sounds like the thermostat is not working properly.
A new thermostat could fix the problem
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