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Turn off the main power switch, ensure the sub power switch is on. The sub power switch is located on the right side of the control panel. Then holding down the Utility/Counter button turn the main power switch on. Close the front door you must keep the Utility button down. The screen will show TROUBLE RESET touch it sees a "OK" then power off the machine. YOU MUST WAIT TEN SECONDS BEFORE POWERING UP AGAIN!!!!!! If the problem goes away OK. If the code comes back, you need a Fusing unit/ High Current Device for the fusing unit. Which will be expensive!!! Sorry :( DO NOT KEEP TRYING TO RESET THE MACHINE! THE MACHINE IS TELLING YOU THERE IS A PROBLEM!!!!! A Fire could occur and that would ruin a perfectly good day!!!!
An ******* or unsupported
instruction was attempted
in the application
program.
1. Cycle Power. Run the print
job again. If the message
appears, load the latest
emulation software.
2. Cycle power. Run the print
job again. If the message
appears, record the display
message and send it to your
next higher support facility.
You have blown your thermal fuse, causing an open circuit.
You have to remove the fuser and remove the thermal fuse. It is very easy to get it, it looks like a round black stump with a shiny bottom with 2 space terminals at each end, the bracket should be white, you cant miss it.
remove the thermistor and throw it hard on the concrete outside, you will not break it, what you are looking for is to make it rattle again, once it rattles again, re-install.. and clear the error code..
To do this you will have to do the following; Press 'stop/reset' then 'start' then left copy exposure button and hold them all down. This will enter simulation/tech mode.
Enter '163' you do this by pressing the + and - buttons (zoom buttons)
You are setting a trouble code on engine problems, have truck scanned to find error. Trans. will go into safe mode in this instance and this is why shifts hard.
What is the error number that comes up there should be a code that is displayed. Once I have this number I will be able to tell you why you are getting the error and how to fix it.
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