Saeco Vianna DeLuxe - Can't get the gearshaft to align

If your Saeco Vienna Deluxe espresso machine is experiencing leaks from above the door panel during coffee brewing, even after cleaning and descaling, there could be a few potential causes for this issue. Here are some steps you can take to troubleshoot and address the problem:

1. Check Brew Group Seals: The brew group is a critical part of the espresso machine. If the seals or gaskets on the brew group are worn or damaged, they could allow water to leak out during brewing. Inspect the brew group and its components for any visible signs of wear or damage. If necessary, replace the seals or gaskets.
2. Check Door Seal: The door seal or gasket that creates a seal between the door and the machine's interior could be compromised. Inspect the door seal for any visible defects, cracks, or damage. If the seal is not making proper contact, it could lead to leaks. Replace the door seal if needed.
3. Overflowing Drip Tray: Ensure that the drip tray and the drip tray float are functioning properly. If the drip tray is full or the float is stuck, it could lead to water overflowing from above the door panel. Empty the drip tray and ensure that the float moves freely.
4. Brew Unit Alignment: Make sure the brew unit is properly aligned and inserted into the machine. If it's not properly seated, it can cause water to leak during brewing. Remove the brew unit and reinsert it, ensuring that it clicks into place securely.
5. Clogged Drainage Channels: Check for any clogs or blockages in the drainage channels or tubes inside the machine. If water is not properly draining, it can result in leaks. Clean out any debris or buildup that you find.
6. Water Tank Seating: Ensure that the water tank is properly seated and securely in place. If it's not properly positioned, it can lead to water leaks.
7. Internal Hoses and Connections: Inspect the internal hoses and connections for any signs of leaks or loose connections. Tighten any fittings if necessary.
8. Professional Service: If the issue persists after checking and addressing the above potential causes, it may be best to seek the assistance of a professional technician or service center that specializes in Saeco espresso machines. They can diagnose and repair more complex issues that might be causing the leaks.

hello

It sounds like the brew unit might need to be serviced or replaced. The funnel not lining up properly could indicate a problem with the alignment mechanism or the gears that control the movement of the brew unit. You can try cleaning the inside of the brew unit, checking for any obstructions or damaged parts, and reassembling it carefully to ensure everything is properly aligned. If that doesn't work, it's best to contact a professional for assistance. Saeco authorized service centers or repair shops should be able to diagnose and fix the issue.

There do not appear to be any "User Serviceable" electrical parts for this machine.

There is, however, a troubleshooting guide available in the User Manual.

Here is the User Manual: http://www.cerinicoffee.com/Manuals/Saeco/viennadeluxenors.pdf

Good luck, that looks like a very nice machine.

Before starting, find the parts diagram for the Incanto Deluxe (google search: "incanto deluxe" "parts diagram").

To remove the finger guard, first remove the silicon plug (part number 90 in parts diagram) in the center of the grind adjustment knob by poking an unbent paperclip with a small hook along the silicon plug's edge, twisting 90 degrees and pulling the plug out. Next unscrew the phillips head screw (part number 15) way down in the center of the adjustment knob and remove the knob. Then remove the phillips head screw (part number 120) holding the finger guard to the bean hopper.

I'm not sure how to work on the grinder, but from here at least you should be able to get to it. I suspect that simply removing the finger guard may make things a lot better.

Sounds like either the grind is too fine or the brew unit is blocked at the shower screen.
If the coffee ground discharged are wet, then the grind is too fine, if they are dry then the upper screen needs to be cleaned because it is blocked with coffee oils.

Problem: Brew group is out of sync. Brew group insertion. Brew group alignment.

Answer: Common to all Saeco superautomatics. After removing and cleaning the brew group, it will get onto the supports but will not lock into place as the gear is not aligned. With the brew group on a clean, well lit table, use a pair of chopsticks and a friend to assist. There is a small lever arm on each side that is accessible from the outside of the brew group. As the carriage slides down towards the correct position, the arms are seen 1" above the drive gear and towards the handle side of the brew group. Gently push in the lever so it slides inside of the locking bar. Both sides need to get pushed in at the same time so it helps to have a friend hold the brew group and push in one side while you pull down on the carriage and push in the other lever. The chopsticks insert into the half-moon on each side above the locking mechanism.

Thats a tough one without seeing the unit, use the pic below to help align the unit.

i had the same problem the brew unit was block from many shot remove the little tube on top of brew unit be carefull after removing the 2 screw there a spring under the tube and glass ball clean it good

this is from steam condinsation inside the unit (check all hoses for leaks also check seals!)
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