Vodafone diconext my servises .but i did pay them last month

hi kath.
see if this helps you out,if not go to the link at the bottom.
To see your remaining allowance, call 2345 free from your Vodafone Pay as you go mobile. If you don't have your mobile with you, call the Pay as you go credit line on03333 048048 from any other mobile or landline (standard call charges apply)

How can I check my balance? - Vodafone Support Centre

https://support.vodafone.co.uk/Account-bill.../How-can-I-check-my-balance.htm
what is the number for pay as you go check balance Google Search

I am currently in the exact same situation after being told by the people in Vodafone that if it is on our network they can unlock it themselves for a fee. The same is stated all over their website.
I phoned up payed my fee and then they told me what network is the phone one. It's on vodafone......
They then replied but who sold it to you. VODAFONE!!!
But it's not a phone we sell. Check your own bloody website.
I have had this exact same conversation with 6 different vodafone call centre monkeys
To frustrate me more Vodafone have still yet to refund my money and it has now been 1.5 months.
After Vodafone themselves being so useless I did the same as you and got the same reply from someone attempting to give me the code.
However today I found this http://www.mobileunlocked.co.uk/vodafone/emporia+rl1/
I have sent out for my code just now and awaiting it. Hopefully it will work.

You have to call customer support of the provider that you are with (i.e. Vodafone, Telstra, etc.). If you are on 2 years cap plan, you will have to pay the exit fee which is the number of months left on that plan time the monthly fee you are paying. After you pay the exit fee, they will move you from postpaid to prepay and you have to recharge your mobile with prepaid credit.

Try your vodafone sim card in another phone, does the problem happen on that phone?

If so call vodafone and ask them to check your account

In order to use the Mobile Internet and services such as picture messaging you are going to need to configure the phone you can do this a number of ways, I have included a link to the auto configuration on Samsungs website where the Internet and MMS can be setup quickly and easily. I have also included the manual configuration below if you have any issues.

Setting up WAP
1. Press menu
2. Scroll to and select Settings
3. Scroll to and select Browser settings
4. Scroll to and select Profile Settings
5. Scroll to and select a free profile (e.g. Profile 3)
6. In profile name enter Vodafone Wap
7. In home URL enter the URL of the site you want as your homepage i.e.
http://live.vodafone.com
8. Make sure bearer is set as GPRS only
9. Set proxy to enable
10. Select GPRS settings
11. In proxy IP enter 212.183.137.012
12. In proxy port enter 8799
13. In APN enter
for Pay monthly customers: wap.vodafone.co.uk
for Pay as you talk customers: pp.Vodafone.co.uk
14. In login ID enter wap
15. In password enter wap
16. Press save
17. Press save again
18. Press Back
19. Scroll to and select Current Profile
20. Scroll down to your new Vodafone WAP profile and press select to activate it

Setting up MMS
1. Press menu
2. Scroll to and select Settings
3. Scroll to and select Message settings
4. Scroll to and select Multimedia Messages
5. Scroll to and select Multimedia Message Profile
6. Scroll to and select a free profile (e.g. Profile 3)
7. Press Options
8. Scroll to Edit
9. In profile name enter Vodafone MMS
10. In Server URL enter the URL of the site you want as your homepage i.e. http://
mms.vodafone.co.uk/servlets/mms
11. Set proxy to enable
12. Select GPRS settings
13. In proxy IP enter 212.183.137.012
14. In proxy port enter 8799
15. In APN enter
for Pay monthly customers: wap.vodafone.co.uk
for Pay as you talk customers: pp.Vodafone.co.uk
16. In login ID enter wap
17. In password enter wap
18. Press save
19. Press save again
20. Press Back

Once you have followed either step you will then be able to access Mobile Internet and MMS fine.

or.....go to the following website and configure your mobile settings

http://www.samsungmobile.co.uk/supports/configurephone/wapSetting.do

just dial *#1234# to check firmware version

Firmware Information
S3310=Model DD=Region I=Year F=Month
1=Revision
Region codes:

• BD Cyprus, Greece
• CP Finland
• DB Vietnam
• DC Thailand
• DD India
• DT Australia
• DX Indonesia, Malaysia, Philippines, Singapore, Vietnam
• DZ Malaysia, Singapore
• JA South Africa
• JC Algeria, Morocco, Nigeria, South Africa, Tunisia
• JP Arabic
• JR Arabic
• JV Algeria, Egypt, Iran, Iraq, Kuwait, Morocco, Nigeria, Oman, Pakistan, Saudi Arabia, South Africa, Syria, Tunisia, Turkey
• MT Switzerland
• XA Austria, France, Germany, Italy, Netherlands, Switzerland, United Kingdom
• XB Denmark, Norway, Sweden
• XC Portugal, Spain
• XD Croatia, Czech, Hungary, Slovakia
• XE Bulgaria, Estonia, Kazakhstan, Latvia, Lithuania, Russia, Ukraine
• XF Bulgaria, Croatia, Romania
• XX Austria, Belgium, France, Germany, Hungary, Italy, Spain, United Kingdom
• ZC China, Hong Kong
• ZT Taiwan
• Mobile carrier codes:
• AE SFR, France
• AI Tim, Italy
• AM Vodafone
• AN E-Plus, Germany
• AO O2
• AS KPN, Netherland
• AU Mobilkom, Austria
• BB Tmn, Portugal
• BF Optimus, Portugal
• BG Telefonica, Spain
• BM Swisscom, Switzerland
• BN Amena, Spain
• BO T-Mobile, Germany
• BU Vodafone
• BV Orange, Switzerland
• BW O2, United Kingdom
• CD Proximus, Belgium
• CG Telia Mobitel, Sweden
• CH SingTel, Singapore
• CK Tele2 Comviq, Sweden
• CT Tdc, Denmark
• CU One, Austria
• CV Telenor, Norway
• DT Optus, Australia
• DV Telstra, Australia
• EF Celcom, Malaysia
• JB Vodacom, South Africa
• MD Telia Sonera, Finland
• MJ Vodafone, Italy
• MM Tele Ring, Austria
• MV NetCom, Norway
• NA Nrj, France
• NB Tele2 Norway, Norway
• NE H3g Nordic, Sweden
• NP H3g, Italy
• SS Vodafone, Japan
• Release year codes:
• A 2001
• B 2002
• C 2003
• D 2004
• E 2005
• F 2006
• G 2007
• H 2008
• I 2009
• Release month codes:
• A January
• B February
• C March
• D April
• E May
• F June
• G July
• H August
• I September
• J October
• K November
• L December

ok your settings look 'pefect'
contact VODAFONE customer care on 191 on a pay monthly handset 2345 on a pay and go

they will be able to guide you through the mms set up procedure

Michael
Universal Mobiles Coventry LTD
Mobile Phone Engineer

There are no laws that I know of that would make it illegal for you to unlock your phone. I would highly suggest finding a site that uses paypal as a pay source and contact them about unlocking your phone. Should the code not work you can contact paypal for a full refund. Also you can contact T-Mobile and tell them you are leaving the country and you need the unlock code so you can use a local service while traveling in the other country.

it will be your configeration settings, ring vodafone and they will sort it out, i had the same thing on my fone, vodafone fone with tmobile sim in it, they just sent a text with all the settings, u install that and it works fine x

try having it debranded.

THis means flashing the phone with non vodafone firmware (v stands for vodafone).

If that does not help its a hardware problem