My model MAH5500BWW Neptune does not have a snap ring on the back drum bearing. Is that a problem?

Drum bearings worn

Hi,

Here a website for you with a video that will assist you in this repair.

Good Luck

Maytag Neptune Bearing Replacement How to Replace Neptune Tub Bearings

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

the rear bearing is shot, it is beyond ecconomic repair!

This is normal. There is a balance ring filled with water attached to the inner drum. The balance ring is sealed and is not supposed to be empty. When you turn the inner drum by hand, you're hearing the water settling down from the now upper chambers of the balance ring.

Sounds like drum bearing failure Quite an expensive repair...if its more than 6yrs old then renew completly..

You have a bad rear drum bearing ( unfortunantly , so do I ) . This involves removing the inner drum and outer drum . The complete rear of the outer drum , has to be replaced , due to the bearing is already installed in the new one . Very expensive to have done and very time consuming to do yourself . You probably should invest in a different washer . Front load washer manufacturers , have not come up with a way to support the front of an inner drum as well as supporting the rear also . Until this happens , rear bearing problems and excess expense for repair , will continue to be the downfall of front loading washers .

The wholesale cost of the part is about $400+shipping. You'd pay more...
I'm in the business and mine did the same thing. When we couldn't turn the TV up loud enough anymore, I pitched it and bought a Duet!

The link below, courtesy of www.repairclinic.com, shows that the rear bearing comes with the outer tub only and is very pricey! I have been unable to find a service agency that offers just the bearing. Very aggravating. www.maytag.com would be a good place to define your issue.

http://www.repairclinic.com/SSPartDetail.aspx?s=t-MAH5500BWW-%3d%3di1119942&PartID=1119942

search ebay and google for "neptune bearing"

The Neptune bearings are an interesting breed... Maytag wants you to replace the whole outer tub which includes the bearings installed for $180 or so. You can replace the bearings yourself. See www.tonytool.com to see how it is done. The tool costs $379 or so... but it is designed for the service tech. not the d.i.y.er. But watching the video can give you an idea of how to do it yourself. The bearings were available on www.neptunewaxmotor.com for about $35.00. You will also need the Maytag seal kit 12002022 to complete the job whether you decide to replace bearings or the outer tub.