Some starter drives have a shear pin that is designed to shear on kickback, or the clutch with in the starter drive has failed. either way you will have to remove the starter and inspect the drive, as suggested earlier don't forget to inspect the ring gear teeth as well for damage before reinstalling starter
This condition could be because it is stuck or the teeth
have been damaged. Drive teeth on the Bendix come based on how many teeth are
on the starter ring gear. An incorrect match can wear some teeth down.
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