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Think you will have too pay for this ,although you could try direct connect file sharing ,the programme for which you can download free from www.sourceforge.net ,but to join a hub for sharing you will need to have plenty on your computer to share like films and music ect
take it back to service provider and tell them its started since they did service at least they will tell you what it is even if they dont fix it unless it wasent there before it went then kick up a stink they will soon put it right
the key's are special order and they are fairly expensive. Test the voltage in your remote batteries. They should be 3 volts. These systems are very voltage senstive and require a good battery to operate properly. I'm assuming you have the original batteries in the remote now and it is 6 plus years old. These batteries generally last 3 years so it is definatly time if you have not replaced them yet!