Question about 2002 Ford Escape

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2002 FORD ESCAPE

REAR HATCH WILL NOT UNLOCK HOW CAN I GET IN TO CHECK WIRES

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  • rpayton719 Aug 18, 2008

    I also have the same problem...but unfortunately....it is only every so often (more than not). I took it to the dealer, and it just so happened that it was working that day...so they couldn't fix it. Is there something that I can check and/or repair myself to stop this giant hassle?

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Climb into the cargo area. The plastic panel is secured by 4 screws accessible only from the bottom edge of the hatch as well as about 10 clips. The object is to get your fingertips between the glass and the panel and pull inward (toward front of vehicle). The clips will pop loose if you pull hard enough. Once you have the panel pulled away, look for a whitish box with a plunger coming out the top of it. Move the plunger with your finger. I believe when locked, the plunger is out, and unlocked, the plunger is in. I believe you will find the solenoid coil has burned out and will need to be replaced. I can't believe Ford was so cheap to not include some sort of mechanical release like Chevy did on the Corvette hatch. I read this solution on another site yesterday and put it to the test tonight on my daughter-in-laws 2001 Escape, so I know it works. I don't think the later years are much different.

Posted on Aug 19, 2008

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