Remote controller i can use the controller to lock the door but cannot unlock, pls offer your help. thanks in advance !

LOCKING AND UNLOCKING
You can use the power door lock control or the remote control to lock and unlock your doors and tailgate.See Tailgate Lock.
Power Door Locks
The power door lock control is on the driver and front passenger door panels.

AUnlock.
BLock. Remote Control
You can use the remote control at any time your vehicle is not running.
Unlocking the Vehicle (Two-Stage Unlock)
Press the button to unlock the driver door. Press the button again within three seconds to unlock all doors.The direction indicators flash. The direction indicators flash twice to confirm the change. The unlocking mode applies to the remote control, keyless entry keypad and intelligent access.
Press and hold both the lock and unlock buttons on the remote control for four seconds to disable or enable two-stage unlocking. Disabling two-stage unlocking allows your entire vehicle to unlock with one press of the button.
Intelligent access at the driver door unlocks your entire vehicle when you disable two-stage unlocking.
Locking the Vehicle
Press the button to lock all doors.The direction indicators flash.
Press the button again within three seconds to confirm that all the doors are closed.The doors lock again, the horn sounds and the direction indicators flash if all the doors are closed.
Mislock
If any door is open, or if the hood is open on vehicles with an anti-theft alarm or remote start, the horn sounds twice and the direction indicators do not flash.
Activating Intelligent Access
General Information
You can unlock and lock the vehicle without taking the keys out of your pocket or purse when your intelligent access key is within 3 ft (1 m) of your vehicle. Intelligent access uses a sensor on the back of the door handle for unlocking and a separate sensor on the face of each door handle for locking.
The system does not function if:

• Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies are jammed.

Note: The system may not function if the key is close to metal objects or electronic devices, for example keys or a cell phone.
Note: If the system does not function, use the key blade to lock and unlock your vehicle. See Remote Control.
Unlocking Using Intelligent Access
With your intelligent access key within 3 ft (1 m) of your vehicle, touch the unlock sensor on the back of the door handle for a brief period and then pull on the door handle to unlock, being careful to not touch the lock sensor at the same time or pulling the door handle too quickly. The intelligent access system requires a brief delay to authenticate your intelligent access key fob.
Locking Using Intelligent Access
With your intelligent access key within 3 ft (1 m) of your vehicle, touch the outer door handle lock sensor for approximately one second to lock, being careful to not touch the unlock sensor on the back of the door handle at the same time. After locking, you can immediately pull on the door handle to confirm locking occurred without inadvertently unlocking.
Note: Do not use the outside door handle as a roof cargo strap.
At the Electronic Tailgate (If Equipped)
Press the exterior tailgate release button inside of the tailgate handle. The tailgate unlocks and opens. See Electronic Tailgate.
Smart Unlock
This feature helps to prevent you from locking your intelligent access key inside your vehicle's passenger compartment or rear cargo area.
If you leave your key in the ignition, when you open the driver door and lock your vehicle with the power door lock control, the doors lock then unlock.
You can still lock your vehicle with the key in the ignition by:

• Using the manual lock on the inside of the door.
• Locking the driver door with a key.
• Using the keyless entry keypad.
• Using the lock button on the remote control.

Smart Unlocks for Intelligent Access Keys
This feature helps to prevent you from locking your intelligent access key inside your vehicle's passenger compartment or rear cargo area.
When you lock your vehicle using the power door lock control (with the door open, vehicle in park and ignition off), your vehicle searches for an intelligent access key in the passenger compartment after you close the door. If your vehicle finds a key, all of the doors immediately unlock.
In order to override the smart unlock feature and intentionally lock the intelligent access key inside your vehicle, you can lock your vehicle after all doors are closed by using the keyless entry keypad, pressing the lock button on another intelligent access key or touching the locking area on the handle with another intelligent access key in your hand.
When you open one of the front doors and lock your vehicle using the power door lock control, all doors lock then unlock if the ignition is on.
Autolock
Autolock locks all the doors when:

• All doors are closed.
• The ignition is on.
• You shift into any gear putting your vehicle in motion.
• Your vehicle reaches a speed greater than 12 mph (20 km/h).

Autolock repeats when:

• You open then close any door while the ignition is on and your vehicle speed is 9 mph (15 km/h) or lower.
• Your vehicle reaches a speed greater than 12 mph (20 km/h).

Autounlock
Autounlock unlocks all the doors when:

• The ignition is on, all the doors are closed, and your vehicle has been moving at a speed greater than 12 mph (20 km/h).
• Your vehicle comes to a stop and you switch the ignition off or to the accessory position.
• You open the driver door within 10 minutes of switching the ignition off or to accessory.

Note: The doors do not autounlock if you electronically lock your vehicle after you switch the ignition off and before you open the driver door.
Enabling or Disabling Autounlock
You can enable or disable the autounlock feature in the information display or an authorized dealer can do it for you. See General Information.
Illuminated Entry
The interior lamps and select exterior lamps illuminate when you unlock the doors with the remote entry system.
The illuminated entry system turns off the lights if:

• The ignition is on.
• You press the remote control lock button.
• After 25 seconds of illumination.

The dome lamp does not turn on if the control is set to the off position.
The lights do not turn off if:

• You switch them on with the dimmer control.
• Any door is open.

Battery Saver
The battery saver turns off the interior lamps 30 minutes after you switch off the ignition if a door is open and the dome lamp switch is on. It turns off the interior lamps after 10 minutes if the dome lamp switch is off.
Accessory Mode Battery Saver for Intelligent Access Keys (If Equipped)
If you leave the ignition on after leaving your vehicle, it turns off 15 minutes after you close all of the doors.

Have you checked your fuses?

If you have a remote door lock controller, just lock and unlock doors with it. That should take care of your alarm. If you don't have a remote put the key in door lock and lock car and then unlock .This should help you i hope . If i can help you just re post
Thanks dodge tec

Here you go.If you can't read it I can email it to you.

Check fuses

1. sitting in driver seat, with driver's door OPEN, press lock/unlock button ON THE DRIVERS DOOR to lock all doors, then manually unlock driver door only.
2. Insert YOUR key in ignition, DO NOT TURN, then remove key.
3. Using the same lock/unlock button ON THE DRIVERS DOOR, slowly press lock-unlock in 5 cycles
4. Shut door.
5. Open door.
6. Using the same lock/unlock button ON THE DRIVERS DOOR, again slowly press lock-unlock in 5 cycles
7. With the door open insert your key into the ignition, turn to 'on' position (DON'T START), wait 5 seconds. Turn off and remove key.
8. Locks should cycle once (Car will lock and then unlock once by herself). If they don't cycle or they cycle more than once, do steps 1-7 over.
9. Now using the remote, push lock button, hold for one second, then release the button. The locks should cycle once. If not, start over and go slower.
10. Close the door.
11. Open the door.
12. Press the lock button on the remote. The locks should do a lock-unlock cycle.
13. Close the door
14. Press the lock button on the remote, the doors should lock.
15. Press unlock button and the doors should unlock.

Long beep to follow if successful.

The only way to really see the problem is by removing the door trim panel. This will allow you to see if is the actuator is moving, and how far, along with noting any interference of lock linkage movement. Hope this helps.

try this:

1. Start with key out of ignition, drivers door is open all others closed and
drivers door is unlocked.
2. Insert key into the ignition (DO NOT Turn) and Pull key out.
3. Perform these steps within 40 seconds.
A. Using the power lock switch on the drivers door, perform 5 lock/unlock cycles
starting with lock. Use an even pace and try to go about one cycle per second.
(1Cycle = 1 lock and 1 unlock).
B. Close, then open drivers door.
4. Perform these steps within 40 seconds.
A. Using the power lock switch on the drivers door, perform 5 lock/unlock cycles
starting with lock. Use an even pace and try to go about one cycle per second.
(1Cycle = 1 lock and 1 unlock).
B. Insert the key in the ignition cylinder.
C. Turn the ignition to ON (Do NOT Start) then back to OFF.
D. Remove the key from the ignition.
5. Press any button on remote for a minimum of 1 second.
System should now lock and unlock doors once.

6. Close and open drivers door.
7. Press any button on remote for a minimum of 1 second. System should now lock and
unlock doors. Once to confirm programming, twice to indicate programming failed.
8. Repeat steps 5, 6 and 7 for additional remotes.

Hi,

Part of your post "car doors wont lock with key" initially seems to be a mechanical problem. You could try opening the door panel, perform cleaning to remove dirt, accumulated dust and possibly rust and spray with general purpose lubricant such as WD40.

Your other concern "lock motor in back door wont turn off until you unlock the drivers door with the key" sounds like an electrical problem but may be interrelated to the locking problem of above. Pls try the cleaning as above described and additionally check if there are any switches that may likewise be affected by any dirt/rust.

For a possibly more detailed solution, perhaps you could post back the year and exact model of your Ford vehicle.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.