Question about 2004 Ford Freestar

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Back (tailgate) door will not unlock and open

It seems that the backdoor is not fully closed, so that when the car doors are unlocked the unlocking mechanism does not get engaged and the lock remains locked. The result is that you cannot open the door -- not fully locked (the electrical unlock will not work) but still locked enough, so that pulling on the handle will not open it. Is there a way to mechanically disegage the lock?

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  • ptsergent Oct 12, 2008

    please read my post for the other person with problem if u just kep prying at stuff u will get it open and is cheaper then dealer.

  • alan chambers Apr 19, 2009

    I have noticed similar problem on mine with water pooling in the latch area. Design flaw with slope going the wrong way, causing corrosion in the latch assembly which caused the door ajar light to remain on causing interior lights to stay on to long so I unpluged that part of the latch and had to put a jumper in the plug in, disabling the ajar feature. The solution is a $95 latch which takes 30-40 minutes to change, simple enough to replace but pricy as long as you can pop off the panel without breaking any plastic tabs

  • Anonymous Mar 30, 2014

    when locking or unlocking the car wing mirrors do not come out or in

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I bought a used 04 and when I took delivery I couldn't open the tailgate.

The non-Ford dealer was clueless when it came to helping me so I looked at it myself.

There is a small plastic access cover right above the mechanism on the inside of the hatch. It is about 1.5" by 1.5" square. Pop it off and drown the lock with WD40 to see if you can free it iu.

I finally got mine to open and then removed the inner panel to partially reveal the mechanism. It looked like it was brought up from the Titanic. It was completely rusted.

Seems that this model has a problem with water getting into the lock as it pools in the area where the catch is.

$167.00 later, tax in, and the problem is fixed as long as you continue to spary the h_ _ _ out of it with WD40

Posted on Dec 29, 2008

Replaced the locking mechanism on mine for the same problem
approx $100 at DIY AUTO PARTS on line

Posted on Sep 06, 2008

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