Question about 2000 Buick LeSabre

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I HAD BOUGHT 2000 BUICK LESABRE ON JAN,31 2011. MY SPOUSE TOOK IT TO AAMCO ON FEB, 24. FOR CHECK ENGINE LIGHT, THEY SAID THEY WOULD NEED TO KEEP IT OVER THE WEEKEND AND CHECK IT OUT. AFTER THE WEEKEND THEY SAID THAT AAIG (my auto repair protection) WOULD COVER IT. AAMCO BEING IN THE REPAIR BUSINESS SHOULD OF KNOWN MY COVERAGE IS BASICALLY FOR IF THE CAR BREAKS DOWN. THEY ASSURED MY SPOUSE THAT IT WOULD BE COVERED AND THEY HAD ALREADY SPOKE WITH AAIG. WELL TWO WEEKS GO BY AND WE START MAKING PHONE CALLS. AAMCO TELLS US THAT THEY ARE WAITING FOR AAIG TO AUTHORIZE REPAIRS SO EVERY DAY FOR LIKE A WEEK WE CALL THE DEALERSHIP, AMMCO AND AAIG. FINALLY THEY INFORM US THAT MY POLICY DOESN'T COVER THE REPAIR CAUSE ITS WEAR AND TEAR. SO NEXT WE ASKED AAMCO WELL HOW MUCH WOULD IT COST.THEY SAID 1,300 THAT IS OUTRAGEOUS, I DID SOME RESEARCH AND FOUND OUT A REBUILT TRANS COST 600, LET ALONE THE BEARINGS ARE ONLY 6-12 EA. SO TODAY I CALLED AND SPOKE WITH TIM AT AAMCO @ 868 S. COUNTRY CLUB DR. MESA AZ. (480)898-1710. HE STATED TO ME IN THE MOST RUDE MANNER THAT I CANT HAVE MY CAR BACK UNITL I PAY 375.00 AND I WOULD NEED A TOW TRUCK CAUSE ITS IN PIECES. WHY WOULD I PAY FOR SOMETHING THAT THEY TOOK APART AND I NEVER EVEN KNEW THAT THEY TOOK IT APARTCAN U PLEASE HELP ME WITH THIS.

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Unless they had your expressed permition to tear the vihicle apart then they are in the wrong. Your garage went off the asumption that the warrenty would cover repairs so they tour it down, they are wrong thedy should have got approval to do repairs before they tour it apart. I would pay the diagnosing fee thats it and they should put it back together at no cost, you should get it back the way you gave it to them. Dont wait to long on this they can inforce a mechanics leene on the repairs and sell the car to compensate for the 375.00. You may want to contact a lawyer or get someone to explain to them they have no right to charge for work not done.

Posted on Mar 27, 2011

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