Question about 2009 Cadillac Escalade EXT

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I have abnormal wear on the inside tread of the front end of a 2009 Cadillac Escalade EXT with AWD, 18" OEM wheels, and less than 33,000 miles on it. It is a program vehicle. When I bought it the front tires had this wear. I had the wheels rotated and balanced at the local GM dealership and requested that they check the front end alignment and was told all was well. That was about 8,000 miles ago. I now have the same problem with the front tires that were originally on the back. Is this a "normal" problem for this vehicle? If not, should the dealership handle this under warranty?

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Tire wear as you outlined is caused either by incorrect toe in or camber setting. Both are components of wheel alignment. Regardless of what you were told, there is no other way that happens.
As to who gets to pay for it depends on your agreement.

Posted on Mar 20, 2011

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I would say it should be a warranty issue. I have a 2007 Silverado 2500 with a diesel engine, and unfortunately GM sort of said "blah" with our front end components. I have had to do tie rods, wheel bearings, pit man arm, idler arm, 2 alignments, and finally I am back to normal wear, but it sucks because I really like GM vehicles. Let me know what you find. I am going to have to say either wheel bearings, or ball joints. That is the most common problem with tire wear other than alignment. Thanks.

Posted on Mar 20, 2011

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