Question about 1997 Mercury Sable

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Had new struts/ shocks put in 3months ago it sounds loud and clunky on the right front side and now when turning steering wheel it grinds and smells like a belt is burning. Had mechanic look at it who put the new struts on and he said things are fine. But grinding of steering wheel is getting louder and he said it takess time for the noise to go away. Worried when they put new struts in that they damaged something with the steering?

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You don't really think that things go away in time,
do you?

How would that even be believable, to look at you
and tell you that ?

They took your money, for what they wanted to do

They never diagnosed anything you went there for

Go to a different shop

Posted on Mar 19, 2011

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One thing is for sure, everything is not fine and it does not take time to break in new struts. You should of had a smooth ride as soon as you pulled off from the mechanic. I would most deffinately go back and speak with the manager of lead mechanic and make them ride with you so they can feel and hear for themselves. Be assertive as well. Don't let them tell you just anything. Now, there could be an issue with your rack and pinion or the steering box could be going bad. Either way, it will NOT get better on it's own. Don't waste time. Hope this helps.

Posted on Mar 19, 2011

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