Question about 2002 Chrysler Town & Country

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Van will not start at times intermitent and and instument cluster will not work,the key turns but nothing happens,let it sit for awhile and the it starts it might go several weeks before it happens agian

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  • Anonymous Nov 15, 2008

    at first cranks up for about 3 sec. then does nothing, starter does not turn over.

  • Anonymous Dec 26, 2008

    Same year van, and we have the same problem...wish we knew what was causing this

  • blueyedsinne Jan 06, 2009

    the same thing happens to my van exeped the insrament panal woks.some times it starts and sometimes it takes several trys.

  • Qhuanewbern Jan 10, 2009

    We have the same problem but in addition to that our instrument panel and headlights flicker on and off. We have gone to the dealership 3 time but they say that don't know what is wrong. We changed our battery in hopes of fixing this but the problems still lives on.

  • ebuckman74 Jan 16, 2009

    We've had our '08 town and country towed back to the dealership for service three times cause it wouldn't start. Each time they say the battery is fine, but we are not able to jump start it and it is completely dead. The personal settings that you can access through the steering wheel only work half the time. We've had problems with the rear hatch not being able to open. The speakers have gone out on several occasions although the volume could be heard through the headphones. We are completely dissatified with the service. I went to go pick it up this morning and when the man went to go get it, it wouldn't start after having supposedly fixed it. Their only solution was to put in yet another new battery stating they have done all of the testing that chrysler allows and can't find a problem. Obviously something is wrong if they say all of the batteries that they have removed are still good and there is no draw on the battery that they can find, yet every so many months I try to start it and there is the same problem. This has happened in the winter and spring now. I am just tired of getting the runaround. The man at the dealership told us to write to the corporation to try and find answers. i'm not expecting a solution anytime soon. If anyone has had the same problems or can offer some advice, please let me know

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As one who has owned four of these beasts because his wife likes to "Sit up High" I can sympathize. Make sure you have documented with the dealer that you have made several efforts to resolve the problem while hopefully, still under warranty. The main computer sometimes has an extended warranty that they may not tell you about and will cause such problems as you describe on an intermittent basis. My last one is up for sale and I hope I get it sold before the intermittent problems with rough idle, surging and lousy gas mileage return.

For those who have grown frustrated with the dealer, you can go to the regional rep and demand to be given satisfaction. Have your documents handy. I suspect Chrysler is cheaping out right now because of their money woes so they are not offering up the correct fix, which I suspect may be a new computer module. As for the battery problems some describe, I suspect that the charging system is the culprit. Take it to a parts store that will test the system for free. If they give you a sign that something is amiss, react to that accordingly.

Posted on Jan 30, 2009

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So I posted the first message on here and as of now my van is still at the dealership. It has been a total of 2 weeks since we've last had it. Fortunately for us, we leased this vehicle so everything is under warranty, including the 4 times we had it towed, twice within a four day period. So now they tell us that they spoke with someone at HQ and we qualify for an entirely new radio system. They're removing and replacing modules one by one in the electrical system, then letting it sit overnight in the cold each time to see if it starts the following day. They'll replace the final one today and then test it again on monday and if all is good then we will finally get our van back. All along , though, they really weren't too sure what the problem was and say they think they narrowed it down to a specific area that could be causing the car to not be able to start. I'm just hoping this insn't a temporary fix. i have 2 small children that I really don't want to be stranded with out somewhere when the car doesn't start. I', just counting the days now until the lease is up next March. I will never purchase another van like this again. They tell us that the problem isn't widespread enough to initiate a recall. Obviously they haven't read all the complaints online.

Posted on Jan 30, 2009

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