Question about 2004 Ford Explorer

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Rear window on 04 Explorer

I have a 2004 Explorer with 50,000 miles on it. Got home from the store last night....popped open the rear window and unloaded. When I grabbed the rear window and attempted to close it the hinges on top just broke!!! They appear to be plastic with a small metal pin....that's it! The window swung sideways and scratched the paint on the rear of the truck. Unreal, what a piece of JUNK!!! Now what do I do? I'm not even sure if I can drive it without the window falling out.

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  • Anonymous Aug 01, 2008

    My problem is that I am not able to get the rear window open. I see no latch and my remote won't open it.

  • mjdgammie43 Oct 07, 2008

    rear window falling off hinge back of ford explorer 04. please post recall info or updates. mjd fl 10/06/08

  • denisewilso Dec 13, 2008

    I was attempting to load groceries by popping the latch for the rear window and pop! The left hinge broke where the pop metal appears to be. Someone helped me to get the window stable on the car and now I'm headed for repairs!

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2 Answers

Same thing happened to me but I was told the recall for this only covered '02 and '03 models. I was lucky and didn't have the associated body damage, but I can tell you the cost of the hinges is about $70 for the pair - my mechanic installed for me and the total bill was under $140. That's assuming you can live with the body damage.

Posted on Sep 25, 2008

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  • 169 Answers

You need to call your local Ford Dealership and find out if this is covered. There was a saftey recall that they pay for, including the repair to the paint and the metal. The TSB # is 05-24-02. Good Luck.

Posted on Aug 31, 2008

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