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Re: 2000 mustang covertible
The front guide (that is attached to the window and slides into the regulator) has probably come off or is lose. These are glued to the window and hard to get to. Best advise is to remove the window, re-glue, then replace window in the regulator guides.
The regulator is the scissor mechanism that raises and lowers the window.
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Make sure the parking brake circuit is closed. If your parking brake light isn't lit up on your dash, it's not closed. I have some issues with that switch on the brake from time to time. It won't supply power to the top switch unless the brake switch is closed. Hope this helps.
You are probably low on fluid.
Behind the rear seat is the motor/pump/reservoir.
With the top down, fill the reservoir till it overflows with ATF. Cycle the system a few times. Repeat till the reservoir will accept no more fluid.
Look for leaking lines or cylinders. The fluid must have gone someplace.
Always replace lines and or cylinders in pairs.
This problem is very common and is known as delamination.
If the problem is not too far advanced, you can repair it with Urethane adhesive. It is used by glass shops to install windshields.
Your top and window unit are two separate parts.
If the problem is beyond repair, you will need to remove the rear half of the top and replace the window unit.