SOURCE: can't get heat to come out of vents on a 1997 cadillac catera
you probably have an issue with the 'blend door', a common problem on Caddys-the arm can (and does) break, removing the ability to change from cold to hot air...check first to see if the vacuum line (very narrow) that goes from the top of the engine into the passenger side of the firewall is not disconnected or broken/frayed. The only other possibility beside this or the blend door is the controller itself-they also can fail, or have problems in the circuit boards or vacuum leaks back behind them. Look for the easy one first-the vacuum line is the most common reason.
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