Question about 2002 Chrysler Voyager

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Instrument cluster illumination has failed. Grand Voyager 2002

Hi Guys,

I suspect that the globe which illuminates the instrument cluster has failed.
How is this replaced & is it a complicated task?

Thanks for any advice.

Steve Leitch.

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I would start with checking all the fuses. There sould be multaple bulbs in the cluster . there for if all the lights are out it is unlikely a bulb. Make sure you check ALL fuses . Let me know if this helps

James

Posted on Jul 19, 2008

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You can try doing a re-calibration of the cluster. To do that.....
Begin the test with the ignition switch in the OFF position. 2. Depress the odometer/trip odometer switch button. 3. While still holding the odometer/trip odometer switch button depressed, turn the ignition switch to the ON position, but do not start the engine. 4. Release the odometer/trip odometer switch button. 5. The instrument cluster will simultaneously begin to illuminate all of the operational segments in the VFD units, and perform a bulb check of each operational LED indicator. The VFD segments and LED indicators remain illuminated as each gauge needle is swept to several calibration points and back. If a VFD segment or an LED indicator fails to illuminate, or if a gauge needle fails to sweep through the calibration points and back during this test, the instrument cluster must be replaced. 6. The actuator test is now completed. The instrument cluster will automatically exit the self-diagnostic mode and return to normal operation at the completion of the test.

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If this is the analog intrument cluster and the entire instrument cluster is intermittently losing illumination, remove the instrument cluster light fuse and replace it with a new fuse. It is remotely possible that the actual fuse holder wires have broken due to age and would need to be soldered back together.
If this is the digital instrument cluster and the entire display is going dead, it could be anything from the wiring harness to the BCM. If it is the digital instrument cluster, I can really only recommend taking it to a reputable shop or Cadillac dealer to service.

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The instrument cluster illuminates the interior lamps when an unlock signal is received from the vehicle security module. The illuminated entry feature will be canceled when any of the following conditions are met:
  • 25 seconds have elapsed since the illuminated entry feature was activated and the interior lamp control is not activated (door ajar or courtesy lamp switch on).
  • The instrument cluster receives a request from the vehicle security module (remote transmitter lock button pressed) and the interior lamp control is not activated.
  • The ignition is in the RUN or START position and the interior lamp control is not activated.
The instrument cluster illuminates the courtesy lamps when any door is open or ajar. The courtesy lamps shuts off when the doors are closed and the illuminated entry feature is not active or when the vehicle speed is greater than 5 mph (8 km/h). The interior lamps are not reactivated until the vehicle speed is less than 3 mph (5 km/h) and a new door open warning lamp signal is received.
The instrument cluster controls the courtesy lamps illuminated entry function by activating the battery saver relay.
The panel dimmer switch is integrated into the headlamp switch and controls the interior lamps by activating the instrument cluster through circuit 1034 (BK/WH).
The vehicle security module sends a signal to the instrument cluster on the UBP network circuit to indicate a request to turn the illuminated entry feature on or off.
The on-demand lamps, glove compartment assembly, homelink module, puddle lamps and illuminated vanity mirrors are controlled by the battery saver relay. The battery saver relay becomes active (relay coil is energized) when the instrument is in the awake mode, or in the sleep mode (relay coil is de-energized).

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Powertrain Malfunction (Wrench) Warning Indicator (base instrument cluster)
The instrument cluster receives the powertrain status from the PCM over the high speed CAN. When a powertrain system concern is detected, the PCM sends the instrument cluster a command signal to illuminate the powertrain malfunction (wrench) warning indicator. If the 4WD control module detects a failure with the 4WD drive system, the 4WD control module sends a message to the instrument cluster over the CAN to illuminate the powertrain malfunction (wrench) warning indicator. On 4.6L engines, if the transmission control module (TCM) detects a failure with the transmission, the TCM sends a message to the instrument cluster over the CAN to illuminate the powertrain malfunction (wrench) warning indicator.
better have it checked !
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Are these the lights you are talking about ?
Instrument Cluster and Panel Illumination The instrument cluster and panel illumination is used to provide backlighting to the instrument panel, switches, and control components when the headlamp switch is in either the PARKING LAMPS ON or HEADLAMPS ON position. The level of intensity is adjustable by rotating the instrument panel dimmer switch either up to increase intensity or down to decrease intensity.
Fixed Backlighting When the accessory delay relay is energized, switched voltage is supplied to the non-dimmable components and switches.
Dimmable Backlighting When the parking lamps or the headlamps are in the ON position the smart junction box (SJB) monitors the input from the instrument panel dimmer switch. The SJB sends a pulse-width modulated (PWM) voltage to the dimmable components and switches based on input received from the instrument panel dimmer switch. The SJB also sends a message over the controller area network (CAN) to the audio unit, and the instrument cluster to indicate the backlighting intensity level.
If you don't know about PWM an smart junction box your better off taking your vehicle to a quailified repair shop ! You don't the diagnostic tools or technical information . May have DTC'S - diagnostic trouble codes stored in the SJB (computer ). Do you know where SJB is located ?
Visual Inspection Chart Electrical
  • Smart junction box (SJB) fuse 23 (15A)
  • Bulb(s)
  • Circuitry
  • Connectors
  • Illumination source(s)
  • Auxiliary climate control switches (if equipped)
  • Door lock control switches
  • Window control switches
  • Headlamp switch
  • Dual electronic automatic temperature control (DEATC) module
  • Audio unit
  • SJB
  • Instrument cluster

  1. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  1. If the cause is not visually evident, connect the diagnostic tool to the data link connector (DLC) and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
  • check that the program card is correctly installed.
  • check the connections to the vehicle.
  • check the ignition switch position.
  1. If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
  1. Carry out the diagnostic tool data link test. If the diagnostic tool responds with:
  • CAN circuits fault; all electronic control units no response/not equipped, refer to Section 418-00 .
  • No response/not equipped for SJB, refer to Section 419-10 .
  • System passed, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs, and carry out the self-test diagnostics for the SJB.
  1. If the DTCs retrieved are related to the concern, go to the Smart Junction Box (SJB) Diagnostic Trouble Code (DTC) Index.
  1. If no DTCs related to the concern are retrieved, GO to Symptom Chart .
    • The control illumination is inoperative
    • Fuse
    • Smart junction box (SJB)
    • Go To Pinpoint Test A .
    • The instrument cluster illumination is inoperative
    • Instrument cluster
    • CHECK the audio unit illumination for correct operation.
      • If the audio unit illumination operates correctly, INSTALL a new instrument cluster. REFER to Section 413-01 . TEST the system for normal operation.
      • If the audio unit illumination does not operate correctly, REFER to Section 418-00 to continue diagnosis of the communications network.
    • The audio unit illumination is inoperative
    • Audio unit
    • CHECK the instrument cluster illumination for correct operation.
      • If the instrument cluster illumination operates correctly, REMOVE the audio unit. REFER to Section 415-01 . SEND it to an authorized repair facility. TEST the system for normal operation after the repair.
      • If the instrument cluster illumination does not operate correctly, REFER to Section 418-00 to continue diagnosis of the communications network.

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Principles of Operation
The instrument cluster sends a signal to the instrument panel dimmer switch. The instrument cluster provides a variable pulse width modulated (PWM) signal to the dimmable backlighting components in accordance with the position of the instrument panel dimmer switch.
  • The instrument cluster illumination is inoperative
  • Instrument cluster
  • INSTALL a new instrument cluster. REFER to Section 413-01 . TEST the system for normal operation.
SJB -location below center of instrument panel
Inspection and Verification
  1. Verify the customer concern.
  1. Visually inspect the following for obvious signs of mechanical or electrical damage.

    Visual Inspection Chart Mechanical Electrical
    • Instrument panel dimmer switch





    • Smart junction box (SJB) fuse(s):
      • 7 (10A)
      • 15 (30A)
    • Circuitry
    • Illumination bulbs
    • Instrument cluster
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What lights are not working ? The instrument cluster illumination is inoperative or all the lights ,radio , heater control head, all the switches that would be back lighted.
  • The climate control panel illumination is inoperative , The passenger door lock control switch illumination is inoperative. Could need new dimmer switch , new instrument cluster. When installing a new instrument cluster, it is necessary to upload the module configuration to the scan tool. Following installation of the new instrument cluster, download the module configuration from the scan tool into the new instrument cluster. Refer to Section 418-01 .
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    There is no fuse specifically for the instrument cluster illumination lights. They are controlled by the BCM.

    Is it only the instrument cluster that has no illumination or do the rest of the items like the radio and heat controls also loose there illumination lighting?

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    INSTRUMENT CLUSTER ILLUMINATION FAILED


    not a problem i will say that if that fixed the issue you will need to most likely replace or clean the fuse panel very well.

    James

    Jul 20, 2008 | 2002 Chrysler Voyager

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