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Are you saying the inside door handle isnt snapped,but the door wont open by pulling on the inside door handle or is it the outside door handle thats not working??Both the inside and outside door handle has a spring and other components on the backside of the handle which cant really be seen unless you remove the whole door handle assembly.One of these components are most likely broken or the rod that attaches between each handle and the locking mechanism(part that locks into the door striker to keep the door closed and releases it too)might have come loose from the back of the handle.The outside handle is usually mounted to the door by pop rivets or bolts/nuts.The inside handle is usually mounted with screws,but it really depends on what kind of car youre driving.Youll probably have to remove the handle to inspect it for damage.Open the door and watch the locking mechanism for movement while youre pulling on the door handle.If it doesnt move when you pull on the handle,the handle is definitely broke or the rod has come loose from the back of the handle.
Inside or outside handle?? You can get the door open but you should have a new handle when you do and you will have to know how to change it so need to know inner or outside handle and what year the vehicle is etc.
Remove the door's inner (interior) panel and inspect the trailing edge of the inside of the door. You should be able to see the door linkage from both the inner door handle and (what's left) of the outer handle (try moving the inner handle to see how the linkage is routed. I suspect that when the outer handle broke, its linkage dropped onto the inner handle's linkage and jammed it. With a long screwdriver, try moving the inner handle linkage to release the door latch and then replace the outer handle and its linkage (a salvage yard may be the best source and a Mitchell body repair manual should show hoe the linkage is routed and attached. Good luck.
door handle broke depends on what door handle it is.if door cant be open on out side out side door handle broke.if cant open door on inside inside door handle broke.door handle clip that connects to latch rod broken.when you try open door handle not engage to latch rod.door not going open.have to replace door handle with new clip holds latch rod in place.